A LITTLE REMINDER FROM THE CAVEMAN CUT
OUR 48-HOUR CANCELLATION & RESCHEDULING POLICY
When you book an appointment at The Caveman Cut, that time belongs to you. We reserve it specifically for you and turn away other bookings for that time.
Your appointment is not a placeholder in our diary. Once it is booked, that time is committed to you and is no longer available to another client.
That is why our 48-hour cancellation & rescheduling policy is in place.
If you need to cancel or reschedule, we require at least 48 hours’ notice.
We understand that life happens and unexpected situations can come up. But last-minute cancellations and no-shows have a real impact on a small business.
When an appointment is cancelled at short notice, we often cannot fill that time again. This means lost working time, lost income and another client potentially losing the opportunity to get an appointment.
This is especially important for longer appointments such as:
Full-head foils
Colour appointments
Hair trials
Matric hair
Bridal hair
These appointments require careful planning and significant time in our diary.
Our 48-hour policy has been in place since The Caveman Cut opened and is available on our price list, Facebook page and website.
Late cancellations and no-shows may be subject to a cancellation fee.
This policy is not about being difficult, and it is not about punishing anyone.
It is about fairness.
Fairness to our small business.
Fairness to our time.
And fairness to the clients who may be waiting for an appointment.
When you book it, please keep it.
If you need to change it, please give us 48 hours.
We respect your time, and we kindly ask that you respect ours too.
When you book your time, we save your time.
Please help us protect it.
Thank you for understanding, respecting our policy and supporting The Caveman Cut.
The Caveman Cut